Resolving Audio Issues on a 2018 Ford Escape: Precision Diagnosis and Expert Repair

Today, we had a customer visit our shop with a 2018 Ford Escape experiencing a complete audio failure—no sound, no functionality. The issue surfaced unexpectedly while the customer was using the factory USB port for a CarPlay connection, and suddenly, all audio functions went silent.

Our first step was a thorough visual inspection and wiring connection check to rule out any visible issues. Next, we removed individual components from the vehicle for bench testing to isolate the fault. After a careful diagnostic process, we traced the problem to the entertainment system’s PCB board, which had suffered damage. The burnt PCB board was the root cause of the failure, and we were able to repair it, restoring full audio functionality.

Diagnosing and fixing these issues can be challenging without the right tools and expertise. Fortunately, we’re equipped with dealer-level diagnostic equipment and skilled technicians who ensure precise and effective repairs. Whether it’s a complex audio malfunction or simple connectivity problem, we’re here to provide the best possible diagnostic and repair services for your vehicle.

Trust our team to bring your vehicle’s sound system back to life with quality service and reliable expertise.

Get in Touch: 📞 03 9546 0452 ✉️ sales@naviplus.com.au 🌐 www.naviplus.com.au